Diamond-Pay takes the responsibility in protecting the personal information it collects from its customers that access or use this mobile app situated at . By accessing users agree to be bound by the privacy policy effective at the time of using the site. This privacy policy is part of the Diamond-Pay mobile app terms and conditions. Diamond-Pay reserves the right in its sole discretion to make amendments to this privacy policy at any time. In the event of changes, Diamond-Pay will publish the amended policy. Every time a user accesses , that user agrees to be bound by all the policies posted on the mobile app at that particular time. Diamond-Pay will take all practical steps to use or disclose users’ personal data only in the manner permitted by this policy. Personal Information Personal information refers to all private information about an identifiable individual, such as user’s name, contact details, identity documents and age.

Active Collection of Personal Information

The Diamond-Pay mobile app actively collects information from users by requesting personal details on registration. Some areas of this site may also require the user to submit information in order for the user to be registered for certain additional services or benefit from specified features (For example newsletter subscriptions or payment processing) or to participate in a particular activity (such as competitions or promotions). In these situations, will ask the user for particular information, and inform the user at each information point what information is required and what information is optional.

Passive Collection of Personal Information

Diamond-Pay passively collects (i.e. without the user actively providing the information) personal information about a user as the user accesses and navigates through the mobile app using various technologies and means, such as navigational data collection and cookies. Diamond-Pay uses cookies to make sure user’s sessions on the Diamond-Pay mobile app are secure. Diamond-Pay also uses embedded pixels – with cookies, these help to track how many people are using the site. These collect data about the paths that users take when navigating the Diamond-Pay mobile app. We use this information to evaluate site content, navigability and composition, as well as page response rates (how quickly pages download). With both cookies and embedded pixel technology, the information Diamond-Pay collects is anonymous and does not contain users’ names, address, telephone numbers, or email addresses. Please note that users may disable the use of cookies by configuring the user’s browser accordingly. Visitors to this mobile app who have JavaScript enabled are tracked using Google Analytics. Google Analytics collects the following types of information from users: Type of user agent (web browser) used software manufacture and version number. Type of operating system Screen colours (colour processing ability of the users screen) JavaScript support Flash version Screen resolution Network location and IP address Can include country, city, state, region, county, or any other geographic data. Hostname Bandwidth (internet connection speed) Time of visit Pages visited Time spent on each page of the mobile app Referring site statistics The mobile app the user came through in order to arrive at this mobile app (example: clicking on a hyperlink from that took the user to this mobile app) Search engine query used (example: typing in a phrase into a search engine like Google, and clicking on a link from that search engine) This data is primarily used to optimize our mobile app for our visitors; however, we will use this data for marketing purposes. An example of how this data could be used for marketing purposes would be to tell potential advertiser show many visitors we get to the mobile app, where our visitors come from, and how they arrive at our mobile app. This data DOES NOT include any personalized identification information such as: Names Phone Numbers Email Addresses Mailing Addresses Social Security Numbers Bank Account Numbers Credit Card Information

Consent to Collection, Use and Storage of User’s Personal Information

The user agrees that may collect, use and store the user’s personal information to establish and verify a user’s identity; to maintain and update Diamond-Pay customer, or potential customer, databases; to greet the user when he/she accesses the mobile app; to provide the user with value added services; to communicate with the user; to customise the Diamond-Pay mobile app to users’ preferences; to inform the user of facts relating to his/her access to and use of the Diamond-Pay mobile app; to improve the content of the mobile app or any of the services provided by Diamond-Pay; to inform the user about Diamond-Pay services, including information of particular relevance to that user; to inform the user about competitions, promotions and special offers from Diamond-Pay; for marketing, product research and development purposes of ; to provide the user with targeted advertising when he/she accesses the Diamond-Pay mobile app or other mobile apps of Diamond-Pay; and to compile, use, disclose and trade with, non-personal statistical information about browsing habits, click-patterns, user preferences and access to the Diamond-Pay mobile app.

Disclosure of User’s Personal Information

Diamond-Pay will not disclose, for commercial gain or otherwise, users’ personal information other than set out in this policy. The user agrees that Diamond-Pay may disclose the user’s personal information: to Diamond-Pay affiliates; to third partied contracted or employed by Diamond-Pay to provide services for or to Diamond-Pay, including for example, mobile app hosting and development, technical support, financial services such as processing of credit card or other payments, delivery services, and other support services. These companies require access to users’ personal information to perform their function and not for any other purposes and Diamond-Pay will take all reasonable steps to enter into confidentiality and non-disclosure agreements with the relevant service providers; to any third party who acquires all, or substantially all, of the assets or shares of Diamond-Pay, any of Diamond-Pay affiliates, and/or the mobile app, whether by sale, merger, acquisition or otherwise; to governmental agencies, exchanges and other regulatory or self-regulatory bodies if Diamond-Pay is required to do so by law or if Diamond-Pay believes that such action is necessary to – Comply with the law or with any legal process; Protect and defend the rights, property or safety of Diamond-Pay, its affiliates or their customers; Prevent or deal with fraud or the abuse, misuse or unauthorised use of the mobile app; and/or protect the rights, property or safety of members of the public (if a user provides false or deceptive information about him/herself or misrepresents him/herself as being someone else, Diamond-Pay will proactively disclose such information to the appropriate regulatory bodies and commercial entities) The user agrees that Diamond-Pay may use the user’s personal information to compile profiles for statistical purposes and may freely trade with such profiles and statistical data, provided that the profiles or statistical data cannot be linked to the user by a third party. In order to ensure that a user’s personal information is accurate, current and complete, the user may contact Diamond-Pay at: Email: Telephone: +44 (0)121 769 0677 Diamond-Pay will take reasonable steps to correct or update information.

To Unsubscribe

Should a user not wish to receive electronic communications from Diamond-Pay, the user may unsubscribe on the mobile app or contact the call centre on +44 (0)121 769 0677


Diamond-Pay takes reasonable steps to put in place and maintain electronic procedures and systems with reference to accepted technological standards– To ensure the accuracy of; To prevent unauthorised access or disclosure of; To protect from misuse, loss, alteration or destruction of users’ personal information

User’s Personal Information

However, the user acknowledges that Internet communication and transactions are not 100% secure or error free. In particular, information may not be secure in transit from the user to the Diamond-Pay mobile app. Moreover, where the user provides particularly sensitive personal information such as passwords, ID numbers, or other special access features on this site, it is the user’s responsibility to safeguard them.

Linking to Third Party mobile apps

Diamond-Pay is not responsible for the privacy practices of third party mobile apps to which there may be links on the Diamond-Pay mobile app. Diamond-Pay advises users to read the privacy policy of each mobile app which users visit.


The Diamond-Pay mobile app is not targeted to youths under the age of 18 and Diamond-Pay will not knowingly collect information from users in this age group. We encourage parents to talk to their children about the use of the Internet and information they disclose to mobile apps.